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The AI Maître d'Hôtel: an assistant that knows your menu and answers your guests

iAlacarte is not just another QR menu. It is a conversational assistant connected to your venue's actual menu: it welcomes guests in their language, answers their questions, filters out what they cannot eat, and suggests dishes, full menus and pairings — always based on what you serve.

The difference

A menu displays. An assistant answers.

A QR menu displays your menu. A generic chatbot answers, but does not know your menu. iAlacarte answers from your menu: dishes, prices, options, ingredients, allergens, estimated nutritional values, service hours.

It only suggests what you serve. When nothing matches the request, it says so rather than making something up.

Features

What the assistant does

👋

Welcome

A greeting in the guest's language, in your house style and suited to the time of day. Outside service hours, it says so and gives the reopening time.

💬

Answer questions about a dish

Ingredients, allergens, calories, price, portion, diet, whether it is spicy: the answer comes from the dish record, with no guesswork.

🛡

Filter out

Allergens, diets, health situations, unwanted ingredients: the guest declares them once, and the assistant applies them throughout the conversation.

🍽

Suggest

Dishes based on the request (light, spicy, cheapest, high-protein, for sharing), or a full menu within a budget in euros or calories.

🍷

Pair

A wine from your cellar or a non-alcoholic drink for a named dish. The pairing printed on your menu takes priority.

📍

Provide information

Opening hours, address, phone number, daily special. Anything not provided is stated as such: “ask the team”.

Your menu

Connected to the menu you serve

You upload your menu as a PDF, Word document, Excel spreadsheet or photo (JPG, PNG). iAlacarte extracts its structure: sections, dishes, prices, options, supplements. Each dish is then described: ingredients, allergens, dish type, estimated nutritional values, photo.

From your dashboard, the “Check menu” screen flags anything the guest would see incorrectly (a missing price, for example), displays the menu as the guest sees it, and lets you edit a dish: name, ingredients, price, photo, section labels. Your edits are saved and reapplied if the menu is analysed again.

One menu is served per location. The daily specials board is published separately from a photo and remains in place when the menu changes.

Tone

Your house style, never different content

You specify your venue's type (fine dining, brasserie, bistro, pizzeria, wine bar, cocktail bar, café, hotel restaurant…) and your preferred tone (classic, warm, premium, relaxed, minimalist, or automatic). The assistant adopts the right persona: Maître d'Hôtel, sommelier, barista, pizzaiolo, bar team or house team, and can use a first name.

The tone changes the wording. The facts — ingredients, allergens, prices — remain those of the menu. See Personas and tone.

Access

By QR code, link, keyboard or voice

  • QR code: one QR code per location, ready to print from your dashboard. No app to install and no account for the guest to create.
  • Public link: the same menu through a link, plus a landing page per establishment when it has several locations.
  • Language: the menu opens in your language; guests choose from 27 languages, or simply write in their own: the assistant recognises it and switches.
  • Voice: guests can dictate their question in all 27 languages; the answer can be read aloud in all 27 languages, including Hebrew and Thai.
  • Selection: guests can save dishes that interest them and show their selection to the server. This is not an order: nothing is sent to the kitchen.
Scope

What the assistant does not do

  • It does not take orders or process payments.
  • It does not manage reservations: it provides your phone number and directs guests to your team.
  • It does not provide medical advice: nutritional values and health guidance are estimates, and a severe allergy must always be confirmed with the team.
  • It makes nothing up: a dish that is not on the menu or information that has not been provided is stated as such.
FAQ

Frequently asked questions about the assistant

Do I need to re-enter my menu?
No. You upload a PDF, Word document, Excel spreadsheet or photo; iAlacarte extracts the sections, dishes, prices and options, then describes each dish. You check and edit it from your dashboard; your edits are saved.
Can the assistant suggest a dish that is not on the menu?
No. It only mentions dishes from the menu being served. When nothing meets the request, it says so and suggests the closest options while keeping the guest's restrictions.
What happens outside service hours?
It answers at any time. It says that the kitchen is closed and gives the reopening time, and its recommendations follow your service hours, including service that runs past midnight.
Can guests order or pay?
No. They can build a selection and show it to the server. No ordering, no payment, no connected till.
Which languages are available?
The menu, dish records and conversation are available in 27 languages. For voice, dictation is understood in all 27 languages; read-aloud is available in all 27 languages, including Hebrew and Thai.
How do I correct an answer?
You correct the data from the dashboard: ingredients, name, price, dish photo or section label. The correction applies to later answers and remains after a new menu analysis.

Related reading

Create my iAlacarte account

Upload your menu, check it, serve it: your guests access it by QR code or link, in 27 languages.