Around the world, diners with allergies must be able to know what their dish contains. Official lists vary by country: 14 allergens in the European Union and the United Kingdom, 9 in the United States, and 8 in Japan. iAlacarte identifies the 14 allergens on the European list, the most comprehensive of the three, as well as buckwheat, corn and nightshades, dish by dish on your digital menu, in 27 languages. It also identifies dietary requirements: vegetarian, vegan, gluten-free, alcohol-free, halal and pork-free.
Each country sets its own allergen list and information rules. Here are a few reference points:
Detailed example: France. Decree No. 2015-447 requires every venue serving meals on site to inform customers in writing, legibly and visibly: either by displaying the information itself, or by indicating how to access it, provided they can access it directly and freely. Oral information alone is not sufficient.
iAlacarte relies on the European list of 14, which includes the 9 major US allergens, and also identifies buckwheat, which is mandatory in Japan. If your country adds others, check the local rule: the ingredients of every dish remain displayed on its page.
This page is not legal advice: if in doubt, refer to your country's health authority.
The European Union reference list, which includes the 9 major US allergens.
Cereals containing gluten: wheat, rye, barley, oats, spelt, kamut.
Shrimp, crab, lobster, langoustines…
And egg products.
And fish products.
Peanuts and derived products.
And soy products.
Including lactose.
Almonds, hazelnuts, walnuts, cashews, pecans, Brazil nuts, pistachios, macadamia nuts.
And celery products.
And mustard products.
Sesame seeds and derived products.
Sulphur dioxide and sulphites above 10 mg/kg or 10 mg/L.
And lupin products.
Mussels, oysters, squid, snails…
Information is extracted from declared ingredients, supplemented by hidden allergens typical of each preparation, then presented to the customer with cautious wording.
Filters out dishes containing meat or fish, with attention to broths and animal fats.
Strict exclusion of animal-derived products, including honey and certain additives.
Identification of gluten in cereals, sauces, breadings, and side dishes.
Filters out dishes with cooking alcohol, marinades, sauces, and desserts.
Filtering based on the establishment's declarations, without universal certification.
Identification of pork and its derivatives (gelatin, charcuterie, broths).
In most regulations, written and freely accessible information is acceptable; this is the case in France, provided the customer can access it without having to ask for it. With iAlacarte, every dish page displays its allergens, and customers can filter the menu according to theirs.
As a precaution, also keep a written backup for customers without a smartphone, and check your country's rules.
Some allergens are rarely declared explicitly: traces of tree nuts, gluten in soy sauce, milk in a purée, sulfites in a wine. iAlacarte flags these typical cross-contamination risks.
The AI never guarantees the absence of an allergen: it alerts, warns, and redirects to the team in case of doubt.
Rather than simply replying "this dish contains gluten" and stopping there, iAlacarte suggests one or two compatible alternatives from the evening's menu, justified by the ingredient or preparation.
If the menu contains no compatible option, the AI says so clearly rather than making something up.
The restaurant owner corrects a dish's ingredients from their dashboard: allergens are recalculated and each allergen indicates the ingredient it comes from. The correction immediately applies to the AI's answers and remains saved even after a new menu analysis.
For compliance, see also the anti-hallucination architecture and Terms of Use & liability limitations.
Activate structured management of the 14 INCO allergens on your menu, with explicit safeguards for your sensitive guests.